Customer Relations Representative Salary in Arizona - State Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Relations Representative in Arizona - State Average

The average salary of a(n) Customer Relations Representative in Arizona - State Average is $28,027.

The average hourly rate of a(n) Customer Relations Representative in Arizona - State Average is $13.47.

The average bonus of a(n) Customer Relations Representative in Arizona - State Average is $462.00.

Job Description:

Interacts with and handles organization's contact with its customers using both proactive and reactive methods, adhering to a combination of policies, processes, and strategies implemented by the organization to unify its customer interaction. Masters and utilizes professional conflict resolution and interpersonal communication skills to address and resolve customer issues. Provides technical knowledge in regards to the product or service of the organization. Ensures a superior customer experience which is measured through quality monitoring that fully supports the organization's promises, including retaining and building customer loyalty. Recognizes and acts on organization's behalf to capture customers' feedback. Inputs all customer contact information into departmental database using a consistently accurate approach. Maintains a database of all customer information and interaction, and generates summary reports, identifying and logging critical or reoccurring customer service issues. Deescalates customer issues while remaining empathetic in tone and demeanor. Researches and resolves complex customer concerns, acting as a customer advocate. Provides accurate information to both internal and external customers, being an expert on organization policies and procedures. Maintains a strong working relationship with customers, including vendors. Provides call support to the customer service areas as needed. Achieves all stated effectiveness and efficiency metrics including schedule adherence, quality of service, and call logging compliance. Initiates and maintains professional verbal communication within the department and across the business. Conveys information to internal business partners via established processes. Demonstrates organization's purpose, values, and behaviors in daily interactions. Less

Interacts with and handles organization's contact with its customers using both proactive and reactive methods, adhering to a combination of policies, processes, and strategies implemented by the organization to unify its customer interaction. Masters and utilizes professional conflict resolution and... More

How helpful is this page?

Are you a(n) Customer Relations Representative?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Arizona - State Average

View Salaries for Customer Relations Representative in Other Cities in Arizona - State Average

Job Openings by Indeed job search

Results for Customer Relations Representative in Arizona - State Average

Contractor Relations Regional Representative - Phoenix, AZ

American Home Shield

The Contractor Relations Regional Representative will manages and evaluates an assigned region of the contractor network....

View job on Indeed.com

Customer Care Representative - Phoenix, AZ

Lennar

Customer Care Representative. In public relations. Construction to delivery of home to customer; Positive homeowner relations, provide homeowner with...

View job on Indeed.com

Land Titles and Records Office Supervisor - Scottsdale, AZ

Salt River Pima-Maricopa Indian Community

Promote positive, collaborative, professional working relations. Mentors the staff to attain technical and customer service excellence, instills confidence to...

View job on Indeed.com

Customer Service Representative 1 & 3 (CSR) - Arizona

State of Arizona

Customer Service Representative 1 & 3 (CSR). Public and customer relations and problem resolution techniques, practices and procedures....

View job on Indeed.com

Customer Service Representative 4 - Arizona

State of Arizona

Public and customer relations and problem resolution skills. C ustomer Service Representative 4. Public and customer relations and problem resolution techniques...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x