Computer Help Desk Technician Salary in Arizona - State Average

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Average Salary for Computer Help Desk Technician in Arizona - State Average

The average salary of a(n) Computer Help Desk Technician in Arizona - State Average is $50,742.

The average hourly rate of a(n) Computer Help Desk Technician in Arizona - State Average is $24.39.

The average bonus of a(n) Computer Help Desk Technician in Arizona - State Average is $1,426.00.

Job Description:

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps. Talks with co-workers to research problem and find solution. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. Less

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to... More

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Experienced Level 2 Technician / Remote Support - Phoenix, AZ

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Computer / Hardware repair. You must have a minimum of 3-5 years of help desk and/or field experience to qualify for this position....

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IT Support Technician - Tempe, AZ

HEICO

Support requests are received via email, phone, and help desk tickets and/or in person. A minimum of two (2) years of relevant experience as an IT Assistant or...

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IT Technician - Gilbert, AZ

FastMed Urgent Care

Accurately record detailed information on all help desk issues and monitor progress of incidents utilizing a helpdesk system....

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Help Desk Technician - Phoenix, AZ

Convergent

The Help Desk Technician is Responsible for administering and performing the company’s help desk functions, which includes the development and delivery of user...

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Student Services Technician (Welcome Desk) (Open until Filled) - Phoenix, AZ

Maricopa County Community College District

May require prolonged periods of sitting, standing, bending, stooping and viewing a computer monitor. 20%- Evaluates student needs to determine and help guide...

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