Call Center Representative (Specialized Calls) Salary in Arizona - State Average

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Average Salary for Call Center Representative (Specialized Calls) in Arizona - State Average

The average salary of a(n) Call Center Representative (Specialized Calls) in Arizona - State Average is $35,390.

The average hourly rate of a(n) Call Center Representative (Specialized Calls) in Arizona - State Average is $17.01.

The average bonus of a(n) Call Center Representative (Specialized Calls) in Arizona - State Average is $672.00.

Job Description:

Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center Representatives. Requires a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Requires sound knowledge to navigate company's customer information systems and/or order system along with a good knowledge of company, services, and products. Passes only the most complex customer inquiries to higher level Call Center Representatives. May provide assistance to lower-level Call Center Representatives. Less

Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center... More

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Customer Service Representative / Claims Processing (Phoenix/ Chandler) - Phoenix, AZ

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1 year(s) of experience in claims examination, health insurance, customer service, call center, medical office, or other healthcare-related field....

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Customer Service Representative - Tempe, AZ

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Previous customer service call center experience preferred. All of our Customer Service Representative roles are fulltime and pay up to $15/hour, depending on...

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Bilingual Customer Service Representative - Tempe, AZ

Specialized Loan Servicing

Previous customer service call center experience preferred. Bilingual Customer Service Representatives are responsible for maintaining up-to-date knowledge of...

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Customer Service Agent - Phoenix, AZ

Perceptis

Experience working in or supporting a call center or help desk environment. As well as department-specific specialized applications....

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3rd Shift / Overnight Customer Service Agent - Phoenix, AZ

Perceptis

Experience working in or supporting a call center or help desk environment. As well as department-specific specialized applications....

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