Call Center Representative (Complex Calls) Salary in Arizona - State Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Call Center Representative (Complex Calls) in Arizona - State Average

The average salary of a(n) Call Center Representative (Complex Calls) in Arizona - State Average is $42,651.

The average hourly rate of a(n) Call Center Representative (Complex Calls) in Arizona - State Average is $20.51.

The average bonus of a(n) Call Center Representative (Complex Calls) in Arizona - State Average is $913.00.

Job Description:

Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of complex customer inquiries and problems, having experience and advanced knowledge, which is what distinguishes this position from lower-level Call Center Representatives. Requires higher degree of skill and ability to explain most complex matters to ensure customer satisfaction and retention, and to sell products and services, and may require considerable adaptation in response to the particular customer in order to achieve success. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, troubleshoots, researches, and/or selling products and services. Requires knowledge to interface successfully with other department within the company, extensive knowledge to navigate company's customer information systems and/or order system, and extensive knowledge of company, services, and products. Handles the most complex customer inquiries, and only rare cases may be passed to higher level leader or supervisor. May provide assistance to lower-level Call Center Representatives. Less

Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of complex customer inquiries and problems, having experience and advanced knowledge, which is what distinguishes this position... More

How helpful is this page?

Are you a(n) Call Center Representative (Complex Calls)?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Arizona - State Average

View Salaries for Call Center Representative (Complex Calls) in Other Cities in Arizona - State Average

Job Openings by Indeed job search

Results for Call Center Representative (Complex Calls) in Arizona - State Average

Customer Service Representative - Phoenix, AZ - Phoenix, AZ

UnitedHealth Group

Insurance, account manager, account management, customer service, call center, client support, client management, customer support, call center rep, call center...

View job on Indeed.com

Customer Care Representative - Tempe, AZ

StateServ Medical

A year of call center or dispatch experience or experience working in a medical environment is strongly preferred....

View job on Indeed.com

Research & Adjustments Rep II (Commercial Card Claims) -Phoenix, AZ - Phoenix, AZ

Bank of America

High volume call center environment. At least one year of call center experience is preferred. Servicing customers through inbound call volume from customers,...

View job on Indeed.com

Consumer Relations Representative - Scottsdale, AZ

Fender

You’ll guide consumers, when necessary, to resources like Authorized Fender Warranty Service Centers for physical repairs....

View job on Indeed.com

Real Estate Agent/Customer Service Representative - Gilbert, AZ

OfferPad

Call center experience preferred but not required. Effectively manage large amounts of incoming calls. Meet personal/team goals for quality assurance compliance...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x