Technical Support Assistant Salary in Alabama - State Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Technical Support Assistant in Alabama - State Average

The average salary of a(n) Technical Support Assistant in Alabama - State Average is $33,893.

The average hourly rate of a(n) Technical Support Assistant in Alabama - State Average is $16.29.

The average bonus of a(n) Technical Support Assistant in Alabama - State Average is $756.00.

Job Description:

Receives first line calls to the Technical Support Department, qualifies type of call, and logs call on the tracking system. Provides routine and basic technical assistance and advice to customers. Assigns appropriate Technical Support Specialist to address more complicated technical support issues and distributes call appropriately. Communicates immediately with the assigned Technical Support Specialist and ensures all details are transmitted accurately and efficiently. Checks that the customer has purchased the item from the company using serial number or other code verification. Communicates with the customer using both telephone and e-mail to keep him/her informed of the call status at all times. Ensures that the relevant information relating to the call is documented accurately. Monitors and produces call statistics. Less

Receives first line calls to the Technical Support Department, qualifies type of call, and logs call on the tracking system. Provides routine and basic technical assistance and advice to customers. Assigns appropriate Technical Support Specialist to address more complicated technical... More

How helpful is this page?

Are you a(n) Technical Support Assistant?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Alabama - State Average

View Salaries for Technical Support Assistant in Other Cities in Alabama - State Average

Job Openings by Indeed job search

Results for Technical Support Assistant in Alabama - State Average

Library Assistant II (Job Family) - Tuscaloosa, AL

The University of Alabama

The Library Assistant II (Job Family) uses knowledge of established library procedures to provide a wide variety of technical duties and/or customer assistance...

View job on Indeed.com

Administrative Assistant - Alabama

WestRock

Reporting to the General Manager, the Administrative Assistant will support the Leadership team with special assignments, various reports, and reception duties....

View job on Indeed.com

Lab Assistant I - Birmingham, AL

Children's Health System

Assistance in the performance of technical tasks as assigned. Performance of clerical work in support of laboratory activities....

View job on Indeed.com

Administrative Assistant - Anniston, AL

Anniston Community Education Foundation

Experience as an administrative assistant or office manager. Maintain professional and technical knowledge by seeking out trainings/workshops;...

View job on Indeed.com

Administrative Assistant Job - Huntsville, AL

SAIC

Administrative Assistant (Job Number:. Provides general administrative, clerical, and/or secretarial support. Interacts with other support staff and departments...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x