Retail Customer Support Representative Salary in Alabama - State Average

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Retail Customer Support Representative in Alabama - State Average

The average salary of a(n) Retail Customer Support Representative in Alabama - State Average is $48,749.

The average hourly rate of a(n) Retail Customer Support Representative in Alabama - State Average is $23.44.

The average bonus of a(n) Retail Customer Support Representative in Alabama - State Average is $1,175.00.

Job Description:

Provides exceptional customer support to customers in a retail environment, including greeting customers and assessing their needs. Exhibits quality customer support from customer on-line or in person, from greeting point through end of conversation or departure, ensuring that all aspects of a customer’s needs are met and that every customer has a positive experience. Answers phones and responds to in-person customer inquiries in a timely manner. Answers customer's telephone, mail, and in-person inquiries and directs customers to appropriate sales area Information Clerk. Answers customer’s questions concerning location, price, shipping time and/or costs, and use of merchandise. Resolves customer complaints and requests for refunds, exchanges, and adjustments. Services activations and processes electronic serial number (ESN) changes and bill payments. Responds to billing inquiries, equipment replacement, and processing price plan changes and upgrades. Ensures that all appropriate documentation and data entry is complete. Assists in the administrative functions of the retail establishment, including cash management and asset protection of store inventory. Reconciles cash, including bank deposit, safe fund/till fund, and daily financial transactions, and follows bank deposit procedures. Performs reporting functions as required. May guide new customers through purchasing decision and educate them about their new product or service. May sell company products in the event of high store volume or absence of Sales Representative. Less

Provides exceptional customer support to customers in a retail environment, including greeting customers and assessing their needs. Exhibits quality customer support from customer on-line or in person, from greeting point through end of conversation or departure, ensuring that all aspects... More

How helpful is this page?

Are you a(n) Retail Customer Support Representative?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Alabama - State Average

View Salaries for Retail Customer Support Representative in Other Cities in Alabama - State Average

Job Openings by Indeed job search

Results for Retail Customer Support Representative in Alabama - State Average

Call Center Agent - Montgomery, AL

Hire Dynamics

We are looking for inbound call center customer service representatives with a passion for delivering exceptional caring customer service support to its clients...

View job on Indeed.com

Retail Customer Service Associate - Birmingham, AL

FedEx Office

The Retail Customer Service Associate consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate...

View job on Indeed.com

Brand Ambassador Birmingham, AL - Birmingham, AL

Dietz & Watson, Inc.

You can be the brand ambassador who excels in captivating an audience during in-store events, with an emphasis on brand awareness, sampling, retail sales and...

View job on Indeed.com

Coffee Host / Retail Support - Birmingham, AL

Pilot Flying J

Incredible customer service skills & the ability to help maintain a customer focused culture. Our team ensures each customer in our Travel Centers receives...

View job on Indeed.com

Retail Merchandiser - Maxwell AFB & Gunter P/T (25 hrs per wk) - Maxwell AFB, AL

Eurpac Service, Inc.

Maintain Sales Representative Workbook. Maintain vendor stocker support group. A background in grocery and/or retail extremely helpful....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x