Representative Help Desk Salary in Alabama - State Average

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Average Salary for Representative Help Desk in Alabama - State Average

The average salary of a(n) Representative Help Desk in Alabama - State Average is $48,432.

The average hourly rate of a(n) Representative Help Desk in Alabama - State Average is $23.28.

The average bonus of a(n) Representative Help Desk in Alabama - State Average is $1,361.00.

Job Description:

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps. Talks with co-workers to research problem and find solution. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. Less

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to... More

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This is the ideal opportunity for a Help Desk Support Service Specialist looking to further their skills and experience with an innovative, global market-leader...

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Desktop Services Help Desk Representative II. Certified Help Desk Professional (CHDP). Certified Help Desk Professional (CHDP) required but provided....

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SharePoint Help Desk Customer Support Representative - Huntsville, AL

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We have an exciting opportunity for a SharePoint Help Desk Customer Support Representative to join our team....

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Client Service Representative I - Troy, AL

IOD Incorporated

Maintains equipment in excellent operating condition (inside and out) and troubleshoot equipment issues with assistance from the Help Desk department....

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IT Administrator - Birmingham, AL

GLOVIS America, Inc.

Help collecting IT assets. Experience with Service Desk system and familiarity with the fundamental principles of ITIL....

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