Information Center Representative Salary in Alabama - State Average

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Average Salary for Information Center Representative in Alabama - State Average

The average salary of a(n) Information Center Representative in Alabama - State Average is $48,356.

The average hourly rate of a(n) Information Center Representative in Alabama - State Average is $23.25.

The average bonus of a(n) Information Center Representative in Alabama - State Average is $1,359.00.

Job Description:

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps. Talks with co-workers to research problem and find solution. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. Less

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to... More

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Customer Service Representative - Montgomery, AL

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SYKES is looking for full-time customer service representatives in Montgomery, Alabama. Our customer service representatives take care of our client’s customers...

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Operations.Operations.Customer Service Representative. - Huntsville, AL

Alorica

Maintains and updates customer information as necessary. Tracks call-related information for auditing and reporting purposes....

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B2B Telesales Representative - Birmingham, AL

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B2B Telesales Representative Qualifications:. The YP B2B Telesales Representative is a newly created sales role focusing on new logo business development...

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Call Center Representative - Birmingham, AL

American Family Care

Maintain call center database by documenting all important information accordingly. Researching, locating, and providing information....

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