Customer Service Supervisor Salary in Alabama - State Average

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Average Salary for Customer Service Supervisor in Alabama - State Average

The average salary of a(n) Customer Service Supervisor in Alabama - State Average is $57,011.

The average hourly rate of a(n) Customer Service Supervisor in Alabama - State Average is $27.41.

The average bonus of a(n) Customer Service Supervisor in Alabama - State Average is $1,824.00.

Job Description:

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those concerning rates or service in connection with any product or service offered. Reviews reports of findings and recommends response to customer issues, considering nature and complexity of issues, requirements, and actions of subordinates to ensure settlements are made correctly and satisfactorily. Maintains equipment level and type sufficient to accomplish objectives. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. Ensures compliance with established customer service policies and procedures. Recommends and implements new procedures. May receive, investigate, evaluate, and settle complaints and claims of customers. May explain to customer, by telephone or letter, action taken on complaint, or may follow up with customer to see that resolution was satisfactory. Less

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those... More

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Results for Customer Service Supervisor in Alabama - State Average

Customer Development Manager - Birmingham, AL

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"To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."....

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Team Lead - Birmingham, AL

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Great customer service and hospitality skills are necessary. Take direction from supervisor or site manager. Well rounded office service experience is required...

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Supervisor, Customer Service (AHA-Birmingham) - Birmingham, AL

Alabama Healthcare Advantage

Supervise assigned customer service function at the health plan to meet overall business goals and objectives....

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SUPERVISOR OF NURSING - Birmingham, AL

UAB

142001000 Health Service Clinic. Serves as the supervisor and point of contact for nursing staff. To display good rapport and professionalism with all internal...

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Customer Care Supervisor - Birmingham, AL

Bright House Networks

Bright House Networks is an award-winning company made up of friendly, energetic employees who go above and beyond to provide exceptional Customer service....

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