Customer Service Manager Salary in Alabama - State Average

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Average Salary for Customer Service Manager in Alabama - State Average

The average salary of a(n) Customer Service Manager in Alabama - State Average is $82,395.

The average hourly rate of a(n) Customer Service Manager in Alabama - State Average is $39.61.

The average bonus of a(n) Customer Service Manager in Alabama - State Average is $5,595.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Alabama - State Average

Customer Support Manager - Huntsville, AL

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Ask customers to provide feedback on agents and customer service experience. Experience in providing customer service support....

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Customer Support Manager - Huntsville, AL

Hexagon Safety & Infrastructure US

Ask customers to provide feedback on agents and customer service experience. Experience in providing customer service support....

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Customer Svc Team Member - Lincoln, AL

Taco Bell

Greets each customer with a smile. Creates a winning experience for every customer. Follows cash handling safety and security procedures....

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Senior Team Lead - Operations - Birmingham, AL

Academy Sports + Outdoors

Ensures providing exceptional customer service is the top priority of every interaction. Actively participates in floor walks with regional vice president,...

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Access Call Center Manager - Birmingham, AL

UAB Medicine - UA Health Services Foundation (UAHSF)

(10) demonstrate the quality work ethic of doing the right thing the right way; (4) possess exceptional telephone & customer service skills;...

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