Customer Care Representative Salary in Alabama - State Average

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Average Salary for Customer Care Representative in Alabama - State Average

The average salary of a(n) Customer Care Representative in Alabama - State Average is $31,126.

The average hourly rate of a(n) Customer Care Representative in Alabama - State Average is $14.96.

The average bonus of a(n) Customer Care Representative in Alabama - State Average is $566.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Care Representative in Alabama - State Average

Health Care Call Center Representative - Birmingham, AL

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When necessary, Health Care Call Center Representatives forward customer inquiries to Accounts Receivable for resolution....

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STAFFING REGISTRY REGISTRATION REPRESENTATIVE - Opelika, AL

East Alabama Medical Center

Registration Representatives interact with patients as they arrive at EAMC to receive care. Pre-Registration Representatives contact patients by phone before...

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Customer Care Representative - Accounting (Full-Time) - Mobile, AL

Carlisle Medical, Inc.

Excellent customer service skills. Make collection calls on overdue invoices (Aging Report);...

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Call Center Representative - Montgomery, AL

Sarrell Dental

Customer service focused. One year experience in customer service and/or medical scheduling preferred. We provide integrated dental and optical care to meet the...

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Customer Service Representative - Hamilton, AL

Sitel

Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of...

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