Computer Help Desk Representative Salary in Alabama - State Average

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Average Salary for Computer Help Desk Representative in Alabama - State Average

The average salary of a(n) Computer Help Desk Representative in Alabama - State Average is $48,363.

The average hourly rate of a(n) Computer Help Desk Representative in Alabama - State Average is $23.25.

The average bonus of a(n) Computer Help Desk Representative in Alabama - State Average is $1,359.00.

Job Description:

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps. Talks with co-workers to research problem and find solution. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. Less

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to... More

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Help Desk Agent - Huntsville, AL

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Help Desk Technician II - Montgomery, AL

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Help Desk Technician. Qualified Help Desk Technician II. The Help Desk Technician II, is. Directly related experience in supporting help desk....

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ATM Help Desk Representative - Birmingham, AL

Regions Bank

ATM Help Desk Representative. At Regions, our Desktop Services Help Desk Representative applies understanding and knowledge of information systems products and...

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Help Desk Representative Tier One - Troy, AL

Troy Cablevision, Inc.

Handle business transactions in connection with activation of new customer accounts on a computer terminal....

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Systems Technician - Huntsville, AL

ALATEC, Inc

Systems Technicians collaborate closely with HCS Information Technology Help Desk, Network Operations, and End-User Devices personnel....

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