Call Center Representative (General Calls) Salary in Alabama - State Average

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Average Salary for Call Center Representative (General Calls) in Alabama - State Average

The average salary of a(n) Call Center Representative (General Calls) in Alabama - State Average is $28,871.

The average hourly rate of a(n) Call Center Representative (General Calls) in Alabama - State Average is $13.88.

The average bonus of a(n) Call Center Representative (General Calls) in Alabama - State Average is $502.00.

Job Description:

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Passes more complex customer inquiries to higher level Call Center Representatives. Less

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in... More

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Results for Call Center Representative (General Calls) in Alabama - State Average

Call Center Customer Service Representative - Dothan, AL

Jeffers Pet Supply

Answer all inbound calls. Directing calls to other employees. And we are looking for energetic and friendly persons to fill our Customer Service position in our...

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Academic Advising and Student Support Center, Student Support Specialist I - Orange Beach, AL

Columbia Southern University

Academic Advising and Student Support Center. Provide exceptional service to students by answering general inquiries, exercising autonomous decision-making...

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Customer Service Representative - Birmingham, AL

Norrell

Customer Service Representative. The Customer Service Representative will be responsible for assisting in day-to-day operation of the center, including:....

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Collections Associate II - Warranty - Northport, AL

FIS

General duties and responsibilities:. General knowledge, skills and abilities:. Places calls which are basic and routine....

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Customer Service Representative - Saraland, AL

Alorica

Escalates calls to supervisor when necessary and appropriate. Provides feedback reports on call issues related to downtime and/or training issues....

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