Call Center/Customer Service Trainer Salary in Alabama - State Average

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Average Salary for Call Center/Customer Service Trainer in Alabama - State Average

The average salary of a(n) Call Center/Customer Service Trainer in Alabama - State Average is $48,063.

The average hourly rate of a(n) Call Center/Customer Service Trainer in Alabama - State Average is $23.11.

The average bonus of a(n) Call Center/Customer Service Trainer in Alabama - State Average is $961.00.

Job Description:

Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel. Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees. Assists in program development when there are new products and/or services. Confers with management to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations, and technologies. Formulates teaching outline and determines instructional methods. Selects or develops teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works. Tests trainees to measure progress and to evaluate effectiveness of training. Reports individuals’ progress and identifies additional training needs. Less

Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel. Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees.... More

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Results for Call Center/Customer Service Trainer in Alabama - State Average

Petroleum Service Technician Trainee - Montgomery, AL

SPATCO Energy Solutions

With a dedicated trainer and training center located in Winston-Salem, North Carolina they could train these individuals in all aspects of the Petroleum...

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Training Manager - Montgomery, AL

Sykes Enterprises, Incorporated

Or two years related experience of training management and one year of call center experience in a training leader, team leader or supervisory role;...

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Service Technician Trainee - Montgomery, AL

SPATCO Energy Solutions

Follow and abide by SPATCO service call procedures. We are dedicated to providing top notch customer service, and we are recruiting professionals with that same...

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Sr Training Manager - Saraland, AL

Alorica

Proven knowledge of call center operations, customer service and client management. Minimum of 3 years’ leadership experience, preferably in a call center...

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Sales Representative - Homewood, AL

ADS Security, LP

Extensive on-boarding with a sales trainer. As a member of the ADS Security Sales Team our top priority is always to provide quality service to our customers...

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