Voice of Customer and Business Insights Analyst

$78,827 (USD)/yr

$37.90 (USD)/hr

$2,625 (USD)/yr

The average voice of customer and business insights analyst gross salary in Tennessee, United States is $78,827 or an equivalent hourly rate of $38. This is 11% lower (-$9,723) than the average voice of customer and business insights analyst salary in the United States. In addition, they earn an average bonus of $2,625. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Tennessee, United States. An entry level voice of customer and business insights analyst (1-3 years of experience) earns an average salary of $55,734. On the other end, a senior level voice of customer and business insights analyst (8+ years of experience) earns an average salary of $97,674.

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ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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$88,544 (USD)

12 %

Based on our compensation data, the estimated salary potential for Voice of Customer and Business Insights Analyst will increase 12 % over 5 years.

This chart displays the highest level of education for:
Voice of Customer and Business Insights Analyst, the majority at 100% with bachelors.

Typical Field of Study: Statistics

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Tennessee, United States

The cost of living in Tennessee, United States is 13% less than the average cost of living in the United States. Cost of living is calculated based on accumulating the cost of food, transportation, health services, rent, utilities, taxes, and miscellaneous.

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Tennessee ( TEN-iss-EE, locally TEN-iss-ee), officially the State of Tennessee, is a landlocked state in the Southeastern region of the United States. It borders Kentucky to the north, Virginia to the northeast, North Carolina to the east, Georgia, Alabama, and Mississippi to the south, Arkansas to the southwest, and Missouri to the northwest. Tennessee is the 36th-largest by area and the 15th-most populous of the 50 states. Tennessee is geographically, culturally, and legally divided into three...

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Develops Voice of Customer (VOC) insights drawn from across research sources and organizational boundaries, working with the Product Management Team. Identifies and analyzes customers' key points, consumer trends, and opportunities that may impact strategic planning and marketing efforts. Supports the overall VOC and reporting framework, acting as the key point of contact on customer surveys and feedback tools with in-depth... knowledge of how these systems work. Acquires and collects customers' expectations, wants, and needs from various direct and indirect sources, including from social media posts, emails, mining calls, customer research surveys, focus groups, individual interviews, and client feedback. Explores and recommends other data that should be gathered to support the VOC initiatives. Read More

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Disclaimer

This page is a promotion for SalaryExpert’s Assessor Platform and is not intended for professional use.

Professionals should subscribe to SalaryExpert’s Assessor Platform.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

Learn About Our Products

SalaryExpert, powered by ERI, provides verified salary and cost of living data to the public with a comprehensive platform for evaluating compensation, career, relocation, and education decisions.
Access The Assessor Productsarrow_right
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