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Utilities Customer Service Representative
$59,071 (USD)/yr
$28.40 (USD)/hr
$1,400 (USD)/yr
The average utilities customer service representative gross salary in Indianapolis, Indiana is $59,071 or an equivalent hourly rate of $28. This is 5% lower (-$3,108) than the average utilities customer service representative salary in the United States. In addition, they earn an average bonus of $1,400. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Indianapolis, Indiana. An entry level utilities customer service representative (1-3 years of experience) earns an average salary of $43,087. On the other end, a senior level utilities customer service representative (8+ years of experience) earns an average salary of $72,413.
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This page is a promotion for SalaryExpert’s Assessor Platform and is not intended for professional use.
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ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
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Salary Potential
$66,352 (USD)
12 %
Based on our compensation data, the estimated salary potential for Utilities Customer Service Representative will increase 12 % over 5 years.
Most Popular Skills for Utilities Customer Service Representative
Education
This chart displays the highest level of education for:
Utilities Customer Service Representative, the majority at 67% with high schools.
Typical Field of Study: Industrial Mechanics and Maintenance Technology Training
See how education can impact your salary
Salary Difference by Location
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City Overview
The cost of living in Indianapolis, Indiana is 6% less than the average cost of living in the United States. Cost of living is calculated based on accumulating the cost of food, transportation, health services, rent, utilities, taxes, and miscellaneous.
View Cost of Living PageIndianapolis ( IN-dee-ə-NAP-ə-lis), colloquially known as Indy, is the capital and most populous city of the U.S. state of Indiana and the seat of Marion County. Located in Central Indiana, the city lies along the White River's West Fork near its confluence with Fall Creek. At the 2020 census, the balance population was 887,642. Indianapolis is the 16th-most populous city in the U.S., the third-most populous city in the Midwest after Chicago and Columbus, Ohio, and the fourth-most populous state...
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Job Description
Investigates customer complaints concerning gas leakage or low pressure, and abnormal consumption of gas or electricity by gas and electric appliances: ascertains number and type of appliances used on premises to determine rate of utility consumption. Turns off appliances and observes gas or electric meter to detect power leakage. Examines meter and appliance connections for defects, such as shorts, grounds,... and loose pipe joints to determine power loss or gas leakage. Covers gas pipe joints with soapsuds and watches for bubble formation to determine position of leak. Performs repairs and adjustments, such as cleaning and regulating gas burner jets, and replacing defective meters and gas regulators, using handtools. Shuts off service and notifies repair crew of major repairs required, such as replacement of underground pipes or electric wiring. May perform emergency repairs to gas service pipes between gas main and building. May collect delinquent accounts. May recommend and write specifications for distribution changes, such as house wiring, and relocation of poles or service lines, utilizing necessary right-of-way grants. May investigate illegal use of gas or electricity gas-meter checker; utilities service investigator.
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Disclaimer
This page is a promotion for SalaryExpert’s Assessor Platform and is not intended for professional use.
Professionals should subscribe to SalaryExpert’s Assessor Platform.
ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
Most Popular Skills for Utilities Customer Service Representative
Salary Difference by Location
Salary by Country
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