Salary Data

Manager Call Center Salary

How much does a Manager Call Center make in the United States?
Get the insights on the salary, benefits, education, and job description.
Salary Data for Manager Call Center

$79,206 (USD)/yr

$38 (USD)/hr

$6,994 (USD)/yr

$77,676 (USD)/yr

$37 (USD)/hr

$6,994 (USD)/yr

Job Description
Plans and implements call center strategies and operations, enhances systems and processes, and manages a staff of Call Center Representatives, making the most effective and efficient use of call-center staff and technology resources. Determines call center operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses; identifies and evaluates state-of-the-art technologies; defines user requirements; and establishes technical specifications and production, productivity, quality, and customer-service standards.
The average manager call center salary in United States is $79,206 or an equivalent hourly rate of $38. In addition, they earn an average bonus of $6,994. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States.
Compensation Data Based on Experience

$44,640 (USD)

$100,722 (USD)

Education

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Salary Potential

$91,821 (USD)

16 %

Based on our compensation data, the estimated salary potential for Manager Call Center will increase 16 % over 5 years.

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About The Data
The above data is a sample of data available in ERI's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning.
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