e-Commerce Customer Service Representative

$74,388 (USD)/yr

$35.76 (USD)/hr

$2,016 (USD)/yr

The average e-commerce customer service representative gross salary in Cincinnati, Ohio is $74,388 or an equivalent hourly rate of $36. This is 2% lower (-$1,434) than the average e-commerce customer service representative salary in the United States. In addition, they earn an average bonus of $2,016. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Cincinnati, Ohio. An entry level e-commerce customer service representative (1-3 years of experience) earns an average salary of $53,428. On the other end, a senior level e-commerce customer service representative (8+ years of experience) earns an average salary of $91,720.

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ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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$83,558 (USD)

12 %

Based on our compensation data, the estimated salary potential for e-Commerce Customer Service Representative will increase 12 % over 5 years.

This chart displays the highest level of education for:
e-Commerce Customer Service Representative, the majority at 100% with associates.

Typical Field of Study: Vehicle and Vehicle Parts and Accessories Marketing Operations

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Cincinnati, Ohio

The cost of living in Cincinnati, Ohio is 1% more than the average cost of living in the United States. Cost of living is calculated based on accumulating the cost of food, transportation, health services, rent, utilities, taxes, and miscellaneous.

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Cincinnati ( SIN-si-NAT-ee, nicknamed Cincy) is a city in and the county seat of Hamilton County, Ohio, United States. Settled in 1788, the city is located in the northern side of the confluence of the Licking and Ohio rivers, the latter of which marks the state line with Kentucky. The population of Cincinnati was 309,317 in 2020, making it the third-most populous city in Ohio after Columbus and Cleveland, and 65th in the United States. The city is the economic and cultural hub of the Cincinnati...

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Supports the development of e-commerce activities, such as online purchase orders, invoicing, Continuous Replenishment Program (CRP) or Vendor Managed Inventory (VMI) activity, warehouse interfaces, and bank relationships, that use electronic communication methods such as Electronic Data Interchange (EDI), File Transfer Protocol (FTP), etc. Provides first-level problem resolution, including reviewing reports and log files on a daily basis, analyzing transaction files... to identify data errors, transmission errors and mapping errors, and working with VAN's (Value Added Network) and trading partners to resolve transmission issues and re-transmit e-commerce documents. Read More

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Disclaimer

This page is a promotion for SalaryExpert’s Assessor Platform and is not intended for professional use.

Professionals should subscribe to SalaryExpert’s Assessor Platform.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

Learn About Our Products

SalaryExpert, powered by ERI, provides verified salary and cost of living data to the public with a comprehensive platform for evaluating compensation, career, relocation, and education decisions.
Access The Assessor Productsarrow_right
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