Customer Service Representative (General Calls) Salary
in Massachusetts, United States

How much does a Customer Service Representative (General Calls) make in Massachusetts, United States?
Get insights on the salary, benefits, education and job description.

$41,637 (USD)/yr

Average Base Salary

$20 (USD)/hr

Average Hourly Rate

$758 (USD)/yr

Average Bonus
The average customer service representative (general calls) salary in Massachusetts, United States is $41,637 or an equivalent hourly rate of $20. This is 9% higher (+$3,308) than the average customer service representative (general calls) salary in the United States. In addition, they earn an average bonus of $758. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Massachusetts, United States.
Salary by Experience

$31,303 (USD)

Entry Level Salary

$50,194 (USD)

Senior Level Salary

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Salary Potential
Estimated salary in 2023:
$48,269
5 Year Change:
16 %
Job Description
Education
Jobs that May Interest You
Customer Service Representative -TEMP
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... general inquiries, product and service inquiries, billing questions and other concerns.  ... Handle difficult customer calls in a courteous and professional manner * Create and maintain a ...
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account_balance ManpowerGroup Solutions
location_on Westminster
Westminster, MA $12.00 per hour 1st shift GENERAL SUMMARY This position reports to the Customer ... are met including inspections, service calls, emergency parts deliveries and all written ...
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