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$42,782

Average Base Salary

$21/hr

Average Hourly Rate

$779

Average Bonus
The average customer service representative (general calls) salary in District of Columbia, United States is $42,782 or an hourly rate of $21. This is 12% higher (+$4,505) than the average customer service representative (general calls) salary in the United States. In addition, they earn an average bonus of $779.
Salary by Experience

$35,075

Entry Level Salary

$55,945

Senior Level Salary
An entry level customer service representative (general calls) (1-3 years of experience) earns an average salary of $35,075. On the other end, a senior level customer service representative (general calls) (8+ years of experience) earns an average salary of $55,945.
Job Description
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.
Education

The chart below breaks down accounts by the highest level of education obtaned.

About the Data

The above data is a data available in ERI Economic Research Institute's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. Try a free demo of the cloud-based Global Salary Calculator.

If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning. Try a free demo of the cloud-based Salary Assessor.

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