Salary Data

Customer Service Manager (CSM) Salary

How much does a Customer Service Manager (CSM) make in the United States?
Get the insights on the salary, benefits, education, and job description.
Salary Data for Customer Service Manager (CSM)

$35,708 (USD)/yr

$17 (USD)/hr

$639 (USD)/yr

$35,330 (USD)/yr

$17 (USD)/hr

$639 (USD)/yr

Job Description
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.
The average customer service manager (csm) salary in United States is $35,708 or an equivalent hourly rate of $17. In addition, they earn an average bonus of $639. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States.
Compensation Data Based on Experience

$27,172 (USD)

$42,756 (USD)


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Salary Potential

$41,395 (USD)

16 %

Based on our compensation data, the estimated salary potential for Customer Service Manager (CSM) will increase 16 % over 5 years.

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About The Data
The above data is a sample of data available in ERI's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning.

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