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Average Base Salary


Average Hourly Rate


Average Bonus
The average contact center specialist salary in District of Columbia, United States is $45,522 or an hourly rate of $22. This is 12% higher (+$4,939) than the average contact center specialist salary in the United States. In addition, they earn an average bonus of $897.
Salary by Experience


Entry Level Salary


Senior Level Salary
An entry level contact center specialist (1-3 years of experience) earns an average salary of $37,919. On the other end, a senior level contact center specialist (8+ years of experience) earns an average salary of $67,284.

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Job Description
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.

The chart below breaks down accounts by the highest level of education obtained.

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About the Data

The above data is a data available in ERI Economic Research Institute's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. Try a free demo of the cloud-based Global Salary Calculator.

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