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Average Base Salary


Average Hourly Rate


Average Bonus
The average computer help desk technician salary in United States is $49,623 or an equivalent hourly rate of $24. In addition, they earn an average bonus of $1,394. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States.
Salary by Experience


Entry Level Salary


Senior Level Salary
An entry level computer help desk technician (1-3 years of experience) earns an average salary of $36,448. On the other end, a senior level computer help desk technician (8+ years of experience) earns an average salary of $58,813.

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Job Description
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes “Network and Computer Systems Administrators” (15-1142).

The chart below breaks down accounts by the highest level of education obtained.

Jobs that May Interest You

Help Desk Support Technician
Custom Computer Specialists, Inc.
New York
Custom Computer Specialists, Inc. is looking for a motivated Help Desk Support Technician to join our team! This person is primarily responsible for providing Help Desk Support for all incoming help ...
Help Desk Technician - Mid
Stafford Consulting Company, Inc.
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Job Title: Help Desk Technician *** Minimum Interim Secret Clearance Required *** Job Type ... Minimum 2 years of computer experience. * Possesses and applies a basic knowledge across key tasks ...
Help Desk Technician
Value Payment Systems
Identifies computer or network equipment shortages and have orders placed * Installs and configures ... The Help Desk Technician is exposed to client data when assisting users with technical issues. That ...
Help Desk Technician - Law Firm/Corporate Experience Preferred
OperationIT client
New York
Help Desk Technician * College Degree in a computer-related discipline required. Technical experience related to the area of assignment may substitute for the degree requirement on a year-for-year ...
Horizon Solar Power is looking to add a Junior IT Help Desk Technician
Horizon Solar Power
Horizon Solar Power is looking to add a Junior IT Help Desk Technician The Junior IT Help Desk ... Responsible for providing technical assistance and support related to end users, computer systems ...
About the Data

The above data is a data available in ERI Economic Research Institute's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. Try a free demo of the cloud-based Global Salary Calculator.

If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning. Try a free demo of the cloud-based Salary Assessor.

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