Work in Compensation or HR?    x
Or browse by:


Average Base Salary


Average Hourly Rate


Average Bonus
The average call center representative (general calls) salary in Alabama, United States is $27,926 or an hourly rate of $13. This is 11% lower (-$3,433) than the average call center representative (general calls) salary in the United States. In addition, they earn an average bonus of $486.
Salary by Experience


Entry Level Salary


Senior Level Salary
An entry level call center representative (general calls) (1-3 years of experience) earns an average salary of $22,444. On the other end, a senior level call center representative (general calls) (8+ years of experience) earns an average salary of $33,012.
Job Description
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.

The chart below breaks down accounts by the highest level of education obtaned.

About the Data

The above data is a data available in ERI Economic Research Institute's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. Try a free demo of the cloud-based Global Salary Calculator.

If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning. Try a free demo of the cloud-based Salary Assessor.

Jobs that May Interest You
CSR/Call Center Representative Professionals (129,195)
Strategic Staffing Solutions (S3)
... calls from clients and associates regarding inquiries on deposit accounts, consumer and mortgage loans, online banking and all other bank products and services, and fulfill their telephone requests ...
Medical Call Center Representative
... Call Center Representative. The position is FT, Monday - Friday from 8:00 a.m. to 5:00 p.m ... The representative will be expected to handle a minimum of 50 calls per day. Must have a minimum of ...
Call Center Representative - Birmingham.
Americas First Federal Credit Union
Apply now to be an Americas First Federal Credit Union Call Center Representative br br As a Call Center Representative you will answer inbound calls process financial transactions and answer banking ...
Temp Customer Service Rep - 2/6/17
Escalates calls to supervisor when necessary and appropriate * Responds to requests for assistance ... Tracks call-related information for auditing and reporting purposes * Provides feedback reports ...
Call Center Representative / Telemarketers / Work At Home / Phone Sale
How to Apply -- CALL our Toll Free Interview Hotline (Instructions Below) **PLEASE NO EMAILED RESPONSES OR RESUMES** Due to high interest in this virtual position and the volume of agents to be hired ...

Discover How Much You Should Be Paid

Get informed of your market rate.

Do you work in HR or Compensation?

Try Free Demo

Try our professional compensation software to generate detailed salary and cost of living reports.

Try Free Demo