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Banking Customer Service Manager
$99,334 (USD)/yr
$47.76 (USD)/hr
$3,983 (USD)/yr
The average banking customer service manager gross salary in Baltimore, Maryland is $99,334 or an equivalent hourly rate of $48. This is 6% higher (+$5,747) than the average banking customer service manager salary in the United States. In addition, they earn an average bonus of $3,983. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Baltimore, Maryland. An entry level banking customer service manager (1-3 years of experience) earns an average salary of $70,334. On the other end, a senior level banking customer service manager (8+ years of experience) earns an average salary of $123,085.
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This page is a promotion for SalaryExpert’s Assessor Platform and is not intended for professional use.
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ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
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Salary Potential
$111,578 (USD)
12 %
Based on our compensation data, the estimated salary potential for Banking Customer Service Manager will increase 12 % over 5 years.
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City Overview
The cost of living in Baltimore, Maryland is 18% more than the average cost of living in the United States. Cost of living is calculated based on accumulating the cost of food, transportation, health services, rent, utilities, taxes, and miscellaneous.
View Cost of Living PageBaltimore is the most populous city in the U.S. state of Maryland. With a population of 585,708 at the 2020 census, it is the 30th-most populous city in the United States. Baltimore was designated an independent city by the Constitution of Maryland in 1851, and is currently the most populous independent city in the nation. As of the 2020 census, the population of the Baltimore metropolitan area was 2,838,327, the 20th-largest metropolitan area in the country. When combined with the larger Washington...
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Job Description
Manages and coordinates subordinate financial Customer Service personnel who explain available financial products and services to customers, assess account problems, investigate and resolve customer complaints, and correct records. Oversees staff who assist customers with savings and checking accounts, Individual Retirement Accounts, Certificates of Deposit, savings bonds, and securities/investments, as well as front desk, ATM, and safe deposit box staff. Analyzes... reports of investigative findings and recommends responses to customer complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure resolutions are made correctly.
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Disclaimer
This page is a promotion for SalaryExpert’s Assessor Platform and is not intended for professional use.
Professionals should subscribe to SalaryExpert’s Assessor Platform.
ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
Most Popular Skills for Banking Customer Service Manager
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