Technical Services Manager Salary in United States

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Technical Services Manager in United States

The average salary of a(n) Technical Services Manager in United States is $101,248.

The average hourly rate of a(n) Technical Services Manager in United States is $48.68.

The average bonus of a(n) Technical Services Manager in United States is $5,923.00.

Job Description:

Manages the technical services team that answers customers' technical or scientific questions regarding the operation or maintenance of a product or service. Directs and coordinates the activities of the team to ensure the provision of the best technical service possible. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of technical issue, requirements, and actions of subordinates to ensure appropriate resolutions. Ensures projects are technically complete and in line with customers' requested delivery. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Maintains goals and metrics for Technical Services Department. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Develops and implements plans to identify technologies and vendors able to achieve requirements. Initiates and implements continuous improvement projects that support multiple teams across all shifts. Leads change through development of people, systems, and processes that ensure improved business performance. Interprets company policy to employees and enforces company policy and practices. Analyzes department budget to identify budget needs and/or reductions. May allocate operating budget's funds. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May represent the company in regulatory negotiations, professional conferences, and other matters of strategic interest. May recruit, hire, train, staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages the technical services team that answers customers' technical or scientific questions regarding the operation or maintenance of a product or service. Directs and coordinates the activities of the team to ensure the provision of the best technical service possible.... More

How helpful is this page?

Are you a(n) Technical Services Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in United States

Job Openings by Indeed job search

Results for Technical Services Manager in United States

Manager, Technical Customer Support - Landover, MD

2U

Identify service improvement opportunities and automation proposals to improve service quality. The Customer Technical Support Manager is part of 2U's Post...

View job on Indeed.com

Event Coordinator - Santa Monica, CA

City of Santa Monica

Exercises technical and/or functional supervision over venue services assistants and operations staff. Provide effective customer service....

View job on Indeed.com

Technical Support Manager - Royal Oak, MI

Powerley

Knowledge of mobile applications, backend cloud services, and overall strong technical background. Job DescriptionPowerley is looking for a Technical Support...

View job on Indeed.com

Project Manager-Technical Services - Puerto Rico

Ultimate Solutions Corp

Bachelor degree preferably in Engineering, Science or other related technical discipline. Understands the implication of product formulation, packaging...

View job on Indeed.com

Technical Support Manager - Ashburn, VA

OPTOMI LLC

Help Desk Manager:. Specify and implement ultra-high resolution printing services for the science teams. Results oriented with strong customer service skill in...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x