Referral & Information Aide Salary in United States

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Average Salary for Referral & Information Aide in United States

The average salary of a(n) Referral & Information Aide in United States is $35,619.

The average hourly rate of a(n) Referral & Information Aide in United States is $17.12.

The average bonus of a(n) Referral & Information Aide in United States is $655.00.

Job Description:

Assists callers and responds to complaints in person or by telephone for government agency. Asks callers questions to ascertain nature of complaints against government agency; records complaint on standard form; and routes form to appropriate department or office for action. Contacts department or office to which complaint was referred to determine disposition. Contacts complainant to verify data and follow-up on results of referral. Compiles complaint records, by category, department office, and disposition. Notifies supervisor of patterns of poor provision of service. Maintains up-to-date reference materials and files. Less

Assists callers and responds to complaints in person or by telephone for government agency. Asks callers questions to ascertain nature of complaints against government agency; records complaint on standard form; and routes form to appropriate department or office for action.... More

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Case Aide - Women's Shelter - Syracuse, NY

The Salvation Army

Provide support services to Director/ Case Manager including but not limited to screening of referrals to shelter, referral completion, assessment paperwork,...

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