Manager Customer Service Salary in United States

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Average Salary for Manager Customer Service in United States

The average salary of a(n) Manager Customer Service in United States is $85,414.

The average hourly rate of a(n) Manager Customer Service in United States is $41.06.

The average bonus of a(n) Manager Customer Service in United States is $5,800.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Manager Customer Service in United States

Manager of Customer Care: Bloomingdale's, New York, NY - New York, NY

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Bloomingdales.com, b.com customer service, furniture and mattress customer service, consumer protection, gift cards, credit customer service, and stores....

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Customer Service Manager - Carmel, IN

McKinley

McKinley is looking for a motivated and energetic Customer Service Manager to join our team at Carmel Woods , one of McKinley's beautiful apartment communities,...

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Customer Services Manager - Richmond, VA

Dept of Criminal Justice Svcs

Knowledge of and experience with implementing customer service principles and practices in order to deliver exceptional customer service....

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Manager Customer Service - Spartanburg, SC

adidas Group

Director and Senior Manager Customer Service. Supports the departmental goal of providing “the highest level of professional and efficient customer satisfaction...

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Manager, Customer Service Training / Facilitator - Immediate Opening - Atlanta, GA

Altisource

Customer Service Training:. We are looking for an experienced *Manager, Customer Service Training / Facilitator*....

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