Manager Customer Service Salary in United States

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Average Salary for Manager Customer Service in United States

The average salary of a(n) Manager Customer Service in United States is $85,800.

The average hourly rate of a(n) Manager Customer Service in United States is $41.25.

The average bonus of a(n) Manager Customer Service in United States is $5,826.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Manager Customer Service in United States

Sales Manager/Customer Service - Carson City, NV

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_New customer growth and service programs_. Successful Sales Managers understand long lasting customer relationships are about FIRST names and building trust....

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Customer Service Account Manager - Charlotte, NC

DMG Results, Inc.

Customer Service Account Manager. Assisting customers in appointment setting and provider services. The Customer Service Account Manager acts as a liaison...

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Customer Service Manager - Los Angeles, CA

American Airlines

Responsibilities for Customer Service Managers include:. Core Competencies for Customer Service Managers include:....

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Customer Service/Account Manager (HR Generalist w/Payroll Experience) - New York, NY

Precision Global Consulting

Love "wow-ing" people with your top-notch, above and beyond customer service. Providing world class customer service to the clients you "own" and the contract...

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Customer Service Manager - Parsippany, NJ

ShopRite of West Caldwell and Parsippany

The Customer Service Manager acts as a role model for being the best customer advocate with the goal of creating an excellent customer experience....

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