Call Center Representative (General Calls) Salary in United States

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Average Salary for Call Center Representative (General Calls) in United States

The average salary of a(n) Call Center Representative (General Calls) in United States is $32,304.

The average hourly rate of a(n) Call Center Representative (General Calls) in United States is $15.53.

The average bonus of a(n) Call Center Representative (General Calls) in United States is $562.00.

Job Description:

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Passes more complex customer inquiries to higher level Call Center Representatives. Less

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in... More

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Results for Call Center Representative (General Calls) in United States

Customer Service Clerk - Long Beach, CA

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KNOWLEDGE AND ABILITIES Maintain courteous and patient working relationships with customers and co-workers Perform mathematical calculations and maintain...

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Call Center Representative - Philadelphia, PA

Philadelphia Gas Works

Call Center Representatives handle customer inquiries regarding billing, service, collection, and emergency calls....

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Medicaid Contact Center Specialist - Columbia, SC

United Way Association of South Carolina

Call Center experience. SC211 Columbia Call Center. Customer Service Representative. Within this Call Center there are several departments, each of which has...

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Customer Service Representative, Meridian - Meridian, ID

T-Mobile

Customer Service Professional – General Care. Customers call in with billing, product, or service questions....

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Customer Service Representative - Irving, TX

DISYS

DO NOT need Mortgage Call Center Experience. The Customer Service Representative is responsible for fielding in-bound calls from customers or authorized third...

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