Call Center Representative (General Calls) Salary in United States

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Average Salary for Call Center Representative (General Calls) in United States

The average salary of a(n) Call Center Representative (General Calls) in United States is $32,339.

The average hourly rate of a(n) Call Center Representative (General Calls) in United States is $15.55.

The average bonus of a(n) Call Center Representative (General Calls) in United States is $563.00.

Job Description:

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Passes more complex customer inquiries to higher level Call Center Representatives. Less

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in... More

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Results for Call Center Representative (General Calls) in United States

Customer Service Representative - Technical - Dallas, TX

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Call Center, Customer Service Experience, or Help Desk Position:. High school diploma or general education degree (GED);...

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Care Call Representative - Columbia, SC

Palmetto Health, Columbia, SC

Performs outbound calls to scheduled appointments and/or services. Documents calls through designated software according to department policies....

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Customer Care Representative - Fort Worth, TX

National General Insurance

Mortgage and call center experience. National General Insurance is a thriving company committed to ensuring that you achieve your personal best....

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Work From Home Inbound Call Center - Braselton, GA

Williams-Sonoma Inc. Customer Care Centers

Due to this requirement, candidates must live within 1.5 hours of the Care Center. On occasion our Work From Home associates must come to the Care Center for...

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Client Services - Part Time - Work From Home - Phoenix, AZ

Synchrony Financial

On our Call Center team, you'll ensure customers succeed—and we'll do the same for you:. Client Service Part Time Work From Home Representative....

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