Call Center/Customer Service Trainer Salary in United States

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Average Salary for Call Center/Customer Service Trainer in United States

The average salary of a(n) Call Center/Customer Service Trainer in United States is $51,665.

The average hourly rate of a(n) Call Center/Customer Service Trainer in United States is $24.84.

The average bonus of a(n) Call Center/Customer Service Trainer in United States is $1,033.00.

Job Description:

Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel. Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees. Assists in program development when there are new products and/or services. Confers with management to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations, and technologies. Formulates teaching outline and determines instructional methods. Selects or develops teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works. Tests trainees to measure progress and to evaluate effectiveness of training. Reports individuals’ progress and identifies additional training needs. Less

Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel. Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees.... More

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Results for Call Center/Customer Service Trainer in United States

Customer Support Manager - Atlanta, GA

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Call center experience desired but not required. Drive call quality improvement by performing weekly random calls audit and analysis....

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Customer Support Manager - Atlanta, GA

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Call center experience desired but not required. Drive call quality improvement by performing weekly random calls audit and analysis....

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Manager, Customer Service Training / Facilitator - Immediate Opening - Atlanta, GA

Altisource

Customer Service Training:. Monitor call center associates when training sessions are not scheduled. We are looking for an experienced *Manager, Customer...

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Customer Service Representative - Call Center - Franklin, TN

Verizon

Fitness center and on-site trainers. Answering a high volume of customer calls, you'll deliver innovative, individualized solutions, satisfying the ever...

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Technical Contact Center Trainer - United States

NexGen Agency

Performs random call / meeting monitoring, conducts customer satisfaction surveys, and monitors tickets/incidents to insure overall service level compliance &...

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