Call Center/Customer Service Trainer Salary in United States

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Average Salary for Call Center/Customer Service Trainer in United States

The average salary of a(n) Call Center/Customer Service Trainer in United States is $51,546.

The average hourly rate of a(n) Call Center/Customer Service Trainer in United States is $24.78.

The average bonus of a(n) Call Center/Customer Service Trainer in United States is $1,031.00.

Job Description:

Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel. Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees. Assists in program development when there are new products and/or services. Confers with management to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations, and technologies. Formulates teaching outline and determines instructional methods. Selects or develops teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works. Tests trainees to measure progress and to evaluate effectiveness of training. Reports individuals’ progress and identifies additional training needs. Less

Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel. Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees.... More

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Results for Call Center/Customer Service Trainer in United States

Customer Service Representative - Call Center - Hilliard, OH

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Fitness center and on-site trainers. Answering a high volume of customer calls, you'll deliver innovative, individualized solutions, satisfying the ever...

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Call Center Trainer - Healthcare Customer Service - Indianapolis, IN

HCM: Healthcare Claims Management

Working knowledge of call center and customer service support technology and systems. Working knowledge of call center operations such as work force management,...

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Call Center Representative/Customer Service - Boise, ID

A Company Portable Restrooms

Call Center Trainer. Call Center Representative*. Provide customer service receiving inbound sales calls. Call Center Representative Starting*....

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Call Center Agents (E-mail representative) - San Francisco, CA

Ventrum

Customer Service Representative:. Utilize existing email communication templates for client interactions housed in the Call Center Knowledge Base....

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Trainer - Alpharetta, GA

Magellan Health

Provide support to other call center initiatives (non-iSeries). Serve as subject matter expert (SME) for CMC Learning Leaders/Specialist in reference to call...

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