Call Center/Customer Service Trainer Salary in United States

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Average Salary for Call Center/Customer Service Trainer in United States

The average salary of a(n) Call Center/Customer Service Trainer in United States is $51,611.

The average hourly rate of a(n) Call Center/Customer Service Trainer in United States is $24.81.

The average bonus of a(n) Call Center/Customer Service Trainer in United States is $1,032.00.

Job Description:

Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel. Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees. Assists in program development when there are new products and/or services. Confers with management to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations, and technologies. Formulates teaching outline and determines instructional methods. Selects or develops teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works. Tests trainees to measure progress and to evaluate effectiveness of training. Reports individuals’ progress and identifies additional training needs. Less

Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel. Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees.... More

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Results for Call Center/Customer Service Trainer in United States

Manager, Customer Service Training / Facilitator - Immediate Opening - Atlanta, GA

Altisource

Customer Service Training:. Monitor call center associates when training sessions are not scheduled. We are looking for an experienced *Manager, Customer...

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Trainer (226 Days) Two Vacancies - Dallas, TX

Dallas Independent School District

No telephone calls please. Converse with campus leadership to launch and strengthen parent centers. Bachelor’s Degree from an accredited university (USA...

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Customer Service Trainer - Jacksonville, FL

InComm

Responsible for maintaining and delivering training to the entire Customer Care Center. Will be required to monitor each call center representative at least...

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Training Specialist - Atlanta, GA

Cox Media Group

Participate/support in training of new hire agents to prepare them for handling customer contact in an Omni-channel customer service call center environment...

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Customer Care Trainer- Raleigh, NC - Raleigh, NC

Xerox

Facilitates continuing education classes to existing call center staff for new products, services, customer service skills and market launches....

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