Customer Service Representative (General Calls) Salary in Washington - State Average, Washington

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Representative (General Calls) in Washington - State Average, Washington

The average salary of a(n) Customer Service Representative (General Calls) in Washington - State Average, Washington is $37,563.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Washington - State Average, Washington is $18.06.

The average bonus of a(n) Customer Service Representative (General Calls) in Washington - State Average, Washington is $684.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

How helpful is this page?

Are you a(n) Customer Service Representative (General Calls)?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Washington - State Average, Washington

View Salaries for Customer Service Representative (General Calls) in Other Cities

Job Openings by Indeed job search

Results for Customer Service Representative (General Calls) in Washington - State Average, Washington

PATIENT REPRESENTATIVE - Seattle, WA

University of Washington Medical Center

Provide information regarding services to patients and/or patients' representatives. Obtain information about a concern or complaint a patient and/or...

View job on Indeed.com

Animal Services Representative (Extra Help) - Spokane Valley, WA

Spokane County Washington

Providing exceptional customer service. This is work involving customer service, general office support, pet license sales and adoption in the Spokane County...

View job on Indeed.com

Customer Service Representative - Bellevue, WA

Hopelink

Customer Service Representative. Under the direct supervision of the Customer Service Supervisor, theCustomer Service Representative (CSR) works closely with...

View job on Indeed.com

Business Customer Service Specialist - Bothell, WA

AT&T

Business Customer Service Representatives start between $13.11 and 15.73 per hour... Utilizes mechanized systems to initiate and complete service orders and...

View job on Indeed.com

Customer Service Representative/Data Entry - Auburn, WA

SmartTalent

Customer service - general phone answering. Customer Service Representative/Data Entry*. Have at least 3 years of recent, solid customer service experience....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x