Customer Service Representative (General Calls) Salary in Washington - State Average, Washington

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Average Salary for Customer Service Representative (General Calls) in Washington - State Average, Washington

The average salary of a(n) Customer Service Representative (General Calls) in Washington - State Average, Washington is $37,388.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Washington - State Average, Washington is $17.97.

The average bonus of a(n) Customer Service Representative (General Calls) in Washington - State Average, Washington is $680.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Washington - State Average, Washington

Member Account Representative - Spokane, WA

Inland Power

Two or more years of experience in a customer or member service position, preferably in a utilities industry, financial services industry or a call center type...

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Customer Service Representative - Wholesale - Seattle, WA

CC Filson Company

Customer Service Representative - Wholesale. Experience in customer service work or wholesale support work. General Return Authorization....

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Customer Service Representative - Pierce County, WA

ABRA Auto Body & Glass

The Customer Service Representative (CSR) is responsible for providing superior customer service to ABRA customers throughout the repair process....

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Customer Service Specialist 2 *07370R5 - Vancouver, WA

Washington State Government

CUSTOMER SERVICE SPECIALIST 2. Provide accurate information and customer service regarding recreational/commercial opportunities, available programs and...

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Customer Services Representative/Housing Associate (R) - Redmond, WA

ABODA

Must have outstanding customer service and telephone skills. Perform scheduled guest follow up calls and emails....

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