Customer Service Manager Salary in Washington, North Carolina

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Average Salary for Customer Service Manager in Washington, North Carolina

The average salary of a(n) Customer Service Manager in Washington, North Carolina is $79,946.

The average hourly rate of a(n) Customer Service Manager in Washington, North Carolina is $38.44.

The average bonus of a(n) Customer Service Manager in Washington, North Carolina is $5,428.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Washington, North Carolina

Assistant Manager - Greenville, NC

Moseley Partners-Mark Moseley Jr

Customer relationship management. Typically work both opening and closing shifts each week. This one skill set is what separates good managers from poor...

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Places primary importance on delivering superior customer service and SPEED! Problem solving, decision-making, and conflict resolution skills....

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Client Service Manager - Washington, NC

Livingston International Inc.

Reporting to the Regional Manager, Client Service. Minimum 3 years progressive customer service management experience in customs brokerage or transportation....

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Area Supervisor - Greenville, NC

Ross Stores

Prior Customer Service and supervisory experience preferred. Responsible for store Loss Prevention including maintaining a large customer service presence on...

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Performance Improvement Coordinator - Washington, NC

Vidant Beaufort Hospital

Demonstrates consistent use of customer service skills (acknowledging others, phone skills, anticipating and responding to customer needs)....

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