Bilingual Customer Service Representative Salary in Washington, District of Columbia

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Average Salary for Bilingual Customer Service Representative in Washington, District of Columbia

The average salary of a(n) Bilingual Customer Service Representative in Washington, District of Columbia is $43,227.

The average hourly rate of a(n) Bilingual Customer Service Representative in Washington, District of Columbia is $20.78.

The average bonus of a(n) Bilingual Customer Service Representative in Washington, District of Columbia is $839.00.

Job Description:

Interacts with customers, often using a foreign language, to provide information in response to inquires about accounts, products, and services. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, and provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers, often using a foreign language, by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers, often using a foreign language, to provide information in response to inquires about accounts, products, and services. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product... More

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Results for Bilingual Customer Service Representative in Washington, District of Columbia

Customer Support Representative - Washington, DC

TechOp Solutions International

Minimum 12 month experience in the area of customer service. Answer customers questions; Bilingual, English and Chinese (Mandarin) Required....

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Customer Service Representative- Bilingual - Falls Church, VA

Rent-A-Center

Prior customer service experience. Perform premier customer service in respect to all customers both internal and external to the partnership store....

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Customer Service Representative-Bilingual - Hyattsville, MD

Rent-A-Center

Prior customer service experience. Perform premier customer service in respect to all customers both internal and external to the partnership store....

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Bilingual Customer Service Representative (VDOT) Herndon, VA - Herndon, VA

Faneuil, Inc.

The purpose of Bilingual Customer Service Representative position is to deliver excellent customer care and create sustainable value for both Spanish and...

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BILINGUAL - Customer Care Rep AND Admin Position - McLean, VA

Hernandez and Assoc., Inc.

We are looking for a Customer Care Representative … BILINGUAL (SPANISH) SPEAKER. Full Time Customer Care Representative - $30k - $65K....

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