Bilingual Customer Service Representative Salary in Washington, District of Columbia

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Average Salary for Bilingual Customer Service Representative in Washington, District of Columbia

The average salary of a(n) Bilingual Customer Service Representative in Washington, District of Columbia is $43,321.

The average hourly rate of a(n) Bilingual Customer Service Representative in Washington, District of Columbia is $20.83.

The average bonus of a(n) Bilingual Customer Service Representative in Washington, District of Columbia is $840.00.

Job Description:

Interacts with customers, often using a foreign language, to provide information in response to inquires about accounts, products, and services. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, and provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers, often using a foreign language, by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers, often using a foreign language, to provide information in response to inquires about accounts, products, and services. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product... More

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Results for Bilingual Customer Service Representative in Washington, District of Columbia

Customer Service Representative - Bilingual (Spanish) - Washington, DC

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Are you Bilingual (Spanish)? Want to have a career!Well this is your opportunity....We are seeking a Customer Service Representative(CSR) who is ready and...

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Customer Service Representative Bilingual in English/Spanish - Alexandria, VA

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Your communication skills need to be superb, so that you can understand customer needs and communicate those needs back to them, a sign of high-quality customer...

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Customer Service Representative - Bilingual - Rockville, MD

AcceptanceNow

Prior customer service experience. Perform premier customer service in respect to all customers both internal and external to the partnership store....

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Customer Service Representative II-Pref Bilingual Mandarin or Spanish - Washington, DC

TD Bank

Excellent Customer Service skills. Come be a Customer Service Representative at TD Bank, America's Most Convenient Bank!...

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Russian/English Native Customer Service Representative - Washington, DC

INVISA LOGISTIC SERVICES

Ability to thrive in a fast-paced bilingual environment. Call Center Agent (Washington DC)*....

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