Customer Service Representative (General Calls) Salary in Virginia - Commonwealth Average, Virginia

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Average Salary for Customer Service Representative (General Calls) in Virginia - Commonwealth Average, Virginia

The average salary of a(n) Customer Service Representative (General Calls) in Virginia - Commonwealth Average, Virginia is $34,574.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Virginia - Commonwealth Average, Virginia is $16.62.

The average bonus of a(n) Customer Service Representative (General Calls) in Virginia - Commonwealth Average, Virginia is $629.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Virginia - Commonwealth Average, Virginia

Administrative Assistant (Korean) Entry Level - Fairfax, VA

B&L Biotech, USA, Inc.

Customer Service experience:. Experience in a customer service setting. Handle all incoming calls for repairs, orders, or general questions about B&L products....

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Member Services Associate - McLean, VA

CMAA

Handle inbound member/customer phone and email general inquiries providing excellent customer service. Use outbound communications to follow-up with members to...

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Member Services Representative (Call Center) - Herndon, VA

Northwest Federal Credit Union

Have customer service experience. Customer service experience, with banking, credit union, or call center experience preferred....

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Call Center Authorizations Representative - Fairfax, VA

National Spine and Pain Centers

Call Center Authorizations Representative. Minimum of one (1) year of customer service experience, required....

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Consumer Support Rep - Chantilly, VA

ACI Worldwide

Customer Service Representative. Excellent customer service skills. The Customer Service Representative is responsible for taking inbound calls from end-users...

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