Customer Service Manager Salary in Virginia - Commonwealth Average, Virginia

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Average Salary for Customer Service Manager in Virginia - Commonwealth Average, Virginia

The average salary of a(n) Customer Service Manager in Virginia - Commonwealth Average, Virginia is $88,837.

The average hourly rate of a(n) Customer Service Manager in Virginia - Commonwealth Average, Virginia is $42.71.

The average bonus of a(n) Customer Service Manager in Virginia - Commonwealth Average, Virginia is $6,032.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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The ideal candidate will possess excellent customer service and communication skills; The City of Chesapeake is seeking an exceptional Customer Contact Center...

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Significant customer service and performance improvement experience required; We are seeking an experienced Customer Relationship Manager to work full-time in...

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AvalonBay Communities

We are currently searching for a Senior Manager of Customer Service for our Customer Care Center in Virginia Beach, Virginia....

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Customer Service Supervisor - Prince William County, VA

Wawa

Exceptional Customer Service. Excellent customer service skills. The Customer Service Supervisor will assist store management in customer service, product...

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Operations Manager, Customer Service - Herndon, VA

Amazon Web Services, Inc.

We have a team of talented technical customer service associates, support engineers and software developers located in 9 locations around the world....

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