Customer Service Manager Salary in Virginia Beach, Virginia

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Average Salary for Customer Service Manager in Virginia Beach, Virginia

The average salary of a(n) Customer Service Manager in Virginia Beach, Virginia is $84,127.

The average hourly rate of a(n) Customer Service Manager in Virginia Beach, Virginia is $40.45.

The average bonus of a(n) Customer Service Manager in Virginia Beach, Virginia is $5,712.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Virginia Beach, Virginia

Customer Service Manager - Norfolk, VA

PRA Group

Have a current LTD recovery rate of at least 90% of personal recovery goalsA minimum of 9 months continuous employment with our companyMust have met monthly...

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Office Manager/ Customer Service - Virginia Beach, VA

Iris C Nance Insurance Agency, Inc.

Great Customer Service Skills. Our Office Manager will also assist with customer service will be responsible to provide exceptional customer service to our...

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Team Manager - Virginia Beach, VA

Sutherland Global Services

Oversee and manage performance and service quality to guarantee customer satisfaction. Sutherland Global Services is searching for a Team Manager to lead,...

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Community Outreach Representative - Virginia Beach, VA

Centura College

Sales - customer service:. Valid Driver’s license, basic insurance and access to a reliable vehicle. Sales-Customer service experience required....

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Site Supervisor-General Clerk III (Non Exempt ) - Norfolk, VA

PAE

Uses the Contact Record to conduct periodic counseling and coordinates with Regional Management and PMO HR on resolution of personnel behavior or performance...

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