Customer Service Manager Salary in Virginia Beach, Virginia

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Average Salary for Customer Service Manager in Virginia Beach, Virginia

The average salary of a(n) Customer Service Manager in Virginia Beach, Virginia is $84,212.

The average hourly rate of a(n) Customer Service Manager in Virginia Beach, Virginia is $40.49.

The average bonus of a(n) Customer Service Manager in Virginia Beach, Virginia is $5,718.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Virginia Beach, Virginia

Senior Customer Service Manager - Virginia Beach, VA

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We are currently searching for a Senior Manager of Customer Service for our Customer Care Center in Virginia Beach, Virginia....

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Orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training....

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Sr Mgr, Client Services - Call Center Manager - Chesapeake, VA

IMS Health

Customer Service Manager 2PM - 10PM. The Customer Service Manager will act as the primary point of contact to the Business Director, Project Manager, and...

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Bus Transportation Supervisor - Norfolk, VA

Hampton Roads Transit

Coordinates Maintenance Department service calls and service disruption resolution. Monitors attendance and works with Manager on controlling attendance...

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Office manager - Virginia Beach, VA

Final Analysis Property Inspections llc

Little or no customer traffic. Hours can be flexible but a 40 hour work week. Employee time entry and payroll submissions to payroll service....

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