Customer Service Manager Salary in Universal City, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Universal City, Texas

The average salary of a(n) Customer Service Manager in Universal City, Texas is $82,467.

The average hourly rate of a(n) Customer Service Manager in Universal City, Texas is $39.65.

The average bonus of a(n) Customer Service Manager in Universal City, Texas is $5,599.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Universal City, Texas

Job Openings by Indeed job search

Results for Customer Service Manager in Universal City, Texas

Animal Shelter Manager - Public Works - San Antonio, TX

Bexar County

Three (3) years' of animal control or animal handling experience plus two (2) years' experience as a veterinarian technician or equivalent and two (2) years'...

View job on Indeed.com

Project Manager - Converse, TX

Wylander Solutions

Must have a good work attitude, customer service and organizational skills. Wylander Solutions, a recruiting company specializing in the disaster restoration...

View job on Indeed.com

BPO Operations and Call Center Director/Manager - San Antonio, TX

CGI

The position is located in San Antonio, TX, at our CGI-Federal Center of Excellence. • Responsible for the day-to-day management activities, such as monitoring...

View job on Indeed.com

Public Works Director - Schertz, TX

City of Schertz

Problem solve customer service issues; The new Director should be a forward-thinking professional with exceptional customer service skills who will help the...

View job on Indeed.com

Automotive Call Center Manager - San Antonio, TX

CAVENDER AUDI

Exceptional customer service attitude. 3 years of telephonic customer service management experience. High school diploma or GED....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x