Customer Service Representative (Specialized Calls) Salary in United States National Average, United States

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Average Salary for Customer Service Representative (Specialized Calls) in United States National Average, United States

The average salary of a(n) Customer Service Representative (Specialized Calls) in United States National Average, United States is $56,330.

The average hourly rate of a(n) Customer Service Representative (Specialized Calls) in United States National Average, United States is $27.08.

The average bonus of a(n) Customer Service Representative (Specialized Calls) in United States National Average, United States is $1,397.00.

Job Description:

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and provides technical assistance. Liaises between development, engineering, sales, distributors and customers. For less complex or lower level technical or scientific questions see Customer Service Representative (General Calls). Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May receive orders, resolve complaints about billing, and explain how to use product or service. May visit customer premises to resolve customer problems. Less

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and... More

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The incumbent of this position will receive non-emergency calls for service from the general public regarding public services, complaints, city services,...

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Tier 1 Customer Service Representatives. 6+ months technical customer service experience. Make outbound calls contacting existing business customers....

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Three (3) years experience involving customer contact, resolution of customer problems, working within a customer call center environment....

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Customer Service Rep II. Performs routine (journey-level) customer service work. Enter information into databases, process letters to customers, and perform...

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Customer Service Representative II, RSD - Austin - Austin, TX

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Customer Service Representative II. Performs routine (journey-level) customer service work. Enter information into databases, process letters to customers, and...

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