Customer Service Manager Salary in United States National Average, United States

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in United States National Average, United States

The average salary of a(n) Customer Service Manager in United States National Average, United States is $85,608.

The average hourly rate of a(n) Customer Service Manager in United States National Average, United States is $41.16.

The average bonus of a(n) Customer Service Manager in United States National Average, United States is $5,813.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in United States National Average, United States

Job Openings by Indeed job search

Results for Customer Service Manager in United States National Average, United States

Manager, Customer Service - Cary, NC

Siemens

Five years of customer service experience required. Manage a team of Customer Care Coordinators to ensure efficient operations in pursuit of exceptional...

View job on Indeed.com

Client Partner (Customer Success Manager) - Remote

Rsam

Provide outstanding services and ensure customer satisfaction. Experience in facilitating an effective and collaborative team environment, building strong...

View job on Indeed.com

Customer Relations Manager - Dallas, TX - Texas

Bureau Veritas

Excellent customer focus. Escalate issues that do not meet client expectations with N+1 for engagement and resolution....

View job on Indeed.com

Customer Service Manager - Niles, IL

Lifeway Foods Inc

Manage day to day customer service via phone, email, and online. We arein search of a qualifying Customer Service Manager candidates in our Nileslocation....

View job on Indeed.com

CUSTOMER SERVICE MANAGER - Arizona

State of Arizona

CUSTOMER SERVICE MANAGER. The Customer Service Unit Manager provides management and direct supervision over a large MVD Field Office through subordinate...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x