Customer Service Director Salary in The Woodlands, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Director in The Woodlands, Texas

The average salary of a(n) Customer Service Director in The Woodlands, Texas is $129,472.

The average hourly rate of a(n) Customer Service Director in The Woodlands, Texas is $62.25.

The average bonus of a(n) Customer Service Director in The Woodlands, Texas is $11,575.00.

Job Description:

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered. Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer. Analyzes reports of findings and recommends response to complaint, considering nature and complexity of complaint, requirements, actions of subordinates to ensure settlements are made correctly. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. May provide administrative support to sales activities, which may include, but are not limited to, processing customers orders, supplying price quotations, supplying product information, keeping sales statistics, and other related activities. Less

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or... More

How helpful is this page?

Are you a(n) Customer Service Director?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in The Woodlands, Texas

Job Openings by Indeed job search

Results for Customer Service Director in The Woodlands, Texas

Customer Support Director - Houston, TX

Spruce Finance

Customer Support Director. Proactively assess, monitor and enhance customer needs and service levels provided....

View job on Indeed.com

Benefits Operations Manager - Defined Benefits (The Woodlands, TX) - The Woodlands, TX

Aon

Operations and Tech Services Group. Integrate operations resources with Customer Service resources to provide seamless participant resolution support with focus...

View job on Indeed.com

Disability Manager of Outreach Services - The Woodlands, TX

Cardon Outreach

Customer service experience. The Disability Manager reports directly to the Director of Operations of Disability Services....

View job on Indeed.com

Director - Chemical & Pharmaceutical Operations - Houston, TX

Cardinal Health

Ensures quality service is provided to customers, and ensures prompt follow-through on customer correspondence, complaints and inquiries related to the shipment...

View job on Indeed.com

Resource Operations Director - Houston, TX

Granite Services International

Granite Services International, Inc. The Resource Operations Director I will work closely with the segment directors to drive resource operational processes and...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x