Customer Service Representative (General Calls) Salary in Texas - State Average, Texas

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Average Salary for Customer Service Representative (General Calls) in Texas - State Average, Texas

The average salary of a(n) Customer Service Representative (General Calls) in Texas - State Average, Texas is $31,588.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Texas - State Average, Texas is $15.19.

The average bonus of a(n) Customer Service Representative (General Calls) in Texas - State Average, Texas is $575.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Basic knowledge of best practice standards for customer service and management of customer expectations. One (1) year of contact center, customer service, and...

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Customer Service Team Leader. The Customer Service Representative I-Bilingual-French should have a minimum of 1 year experience in a Customer Service related...

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Customer Service Representative I - Bilingual - Arlington, TX

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Customer Service Team Leader. The Customer Service Representative I - Bilingual should have a minimum of 1 year experience in a Customer Service related field,...

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Guest Services Representative (Part-Time) - Dallas, TX

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PT - Guest Services Representative. Minimum of 6 months customer services experience. The primary responsibility of this position is to represent the Guest...

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Part Time - Lease Customer Service Representative I - Arlington, TX

GM Financial

Provide customers outstanding service via incoming / outbound customer calls as well as written correspondence. Lease Customer Service Team Leader....

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