Customer Service Representative (General Calls) Salary in Texas - State Average, Texas

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Average Salary for Customer Service Representative (General Calls) in Texas - State Average, Texas

The average salary of a(n) Customer Service Representative (General Calls) in Texas - State Average, Texas is $31,617.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Texas - State Average, Texas is $15.20.

The average bonus of a(n) Customer Service Representative (General Calls) in Texas - State Average, Texas is $575.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Texas - State Average, Texas

Customer Service Representative II, DLD - Midland/Odessa - Midland, TX

Texas Department of Public Safety

Customer Service Representative II. Must pass certification with 80% or better score to advance to Customer Service Representative III....

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CUSTOMER SERVICE REPRESENTATIVE I - Dallas, TX

Dallas County, TX

Provides information and instructions, while referring the more complex inquiries to the Customer Service Representative II Prepares and mails various forms,...

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Customer Care Representative - San Antonio, TX

Farm Bureau Bank

Two years customer service or call center experience. Exceptional customer service skills. General knowledge of bank services and products....

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Insurance Servicing Representative - Fort Worth, TX

National General Insurance

Provide personalized and quality service to meet the expectations of internal and external customers. With a nationwide network of claims professionals and a 24...

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Customer Service Reps - Bilingual and English only - Irving, TX

Signet Jewelers

Customer Service Reps. Minimum 1-2 years total contact center customer service experience with extensive telephone customer interaction in a high-volume,...

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