Customer Service Director Salary in Sweetwater, Tennessee

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Average Salary for Customer Service Director in Sweetwater, Tennessee

The average salary of a(n) Customer Service Director in Sweetwater, Tennessee is $109,639.

The average hourly rate of a(n) Customer Service Director in Sweetwater, Tennessee is $52.71.

The average bonus of a(n) Customer Service Director in Sweetwater, Tennessee is $9,802.00.

Job Description:

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered. Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer. Analyzes reports of findings and recommends response to complaint, considering nature and complexity of complaint, requirements, actions of subordinates to ensure settlements are made correctly. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. May provide administrative support to sales activities, which may include, but are not limited to, processing customers orders, supplying price quotations, supplying product information, keeping sales statistics, and other related activities. Less

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or... More

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Consistently applies customer service orientation to resolution of employees’ problems, concerns, etc. Provides Human Resources and Employee Relations services....

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Focus on giving quality customer service/patient care to all patients, visitors, physicians, and co-workers while showing courtesy, compassion, kindness, and...

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Kimble Chase Life Science and Research Products, LLC

Work in conjunction with customer service, quality, and field sales to resolve systemic logistics failures resulting in customer complaints;...

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Human Resource Manager - Loudon, TN

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The Human Resources Manager coordinates the implementation of all people initiatives including services, policies, and programs;...

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Admission and Marketing Coordinator - Rockwood, TN

Signature HealthCARE LLC

Customer service oriented with the ability to work well under pressure. Equivalent experience in a Director of Admissions position may be acceptable....

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