Customer Service Manager Salary in St. Cloud, Minnesota

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Average Salary for Customer Service Manager in St. Cloud, Minnesota

The average salary of a(n) Customer Service Manager in St. Cloud, Minnesota is $83,252.

The average hourly rate of a(n) Customer Service Manager in St. Cloud, Minnesota is $40.03.

The average bonus of a(n) Customer Service Manager in St. Cloud, Minnesota is $5,653.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in St. Cloud, Minnesota

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Community, service and integrity. To create customers for life. Carousel Motor Group is seeking a Business Manager who will be responsible for producing revenue...

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Assistant Manager - Saint Cloud, MN

Charlotte Russe Inc.

Understands and models the customer service experience behaviors ensuring all customers are engaged. Assistant Managers must frequently lift and/or move up to...

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Quality Specialist - 1st shift - Sauk Rapids, MN

Talon Innovations Corporation

Perform audits and develop reports and tracking measurements as assigned by Quality Manager. Joining the team at Talon means working with dedicated, highly...

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Customer Service Representative - Saint Cloud, MN

Anderson Trucking Service, Inc. - ATS

Provides professional, courteous customer service by serving as liaison between customers and ATS Moss operations....

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