Customer Service Director Salary in San Francisco, California

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Director in San Francisco, California

The average salary of a(n) Customer Service Director in San Francisco, California is $145,535.

The average hourly rate of a(n) Customer Service Director in San Francisco, California is $69.97.

The average bonus of a(n) Customer Service Director in San Francisco, California is $13,011.00.

Job Description:

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered. Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer. Analyzes reports of findings and recommends response to complaint, considering nature and complexity of complaint, requirements, actions of subordinates to ensure settlements are made correctly. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. May provide administrative support to sales activities, which may include, but are not limited to, processing customers orders, supplying price quotations, supplying product information, keeping sales statistics, and other related activities. Less

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or... More

How helpful is this page?

Are you a(n) Customer Service Director?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in San Francisco, California

Job Openings by Indeed job search

Results for Customer Service Director in San Francisco, California

Director, Customer Experience - San Francisco, CA

ConnectSolutions, Inc.

Lead Customer Success Managers and Customer Support organizations to manage customer satisfaction, adoption, retention, and the overall experience....

View job on Indeed.com

Director of Customer Acquisition & Growth - San Francisco, CA

Skycatch

Director of Customer Acquisition & Growth Marketing. Demonstrable success in growing customer acquisition for SaaS products....

View job on Indeed.com

Customer Success Manager, Team CSM - San Francisco, CA

Adobe

They work directly with our clients to ensure customer success throughout the customer lifecycle by understanding customer business and technical needs and...

View job on Indeed.com

Director Technical Support, Enterprise - San Francisco, CA

Docker

Implement customer satisfaction tracking mechanisms. Docker field services and training teams. The Director, Technical Support is responsible for all aspects of...

View job on Indeed.com

Director of Customer Experience - Brisbane, CA

CareDx, Inc.

The Director will develop, update, and deliver trainings and collateral to sustain superior customer service practices for internal customer support teams....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x