Customer Service Manager Salary in Salt Lake City, Utah

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Average Salary for Customer Service Manager in Salt Lake City, Utah

The average salary of a(n) Customer Service Manager in Salt Lake City, Utah is $81,361.

The average hourly rate of a(n) Customer Service Manager in Salt Lake City, Utah is $39.12.

The average bonus of a(n) Customer Service Manager in Salt Lake City, Utah is $5,524.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Salt Lake City, Utah

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Customer Service Manager - Draper, UT

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Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Ensure that all current customer service, cash control, labor...

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Supervisory Facility Operations Specialist - Salt Lake City, UT

Department of the Air Force

Directs and supervises recurring maintenance and repair, through customer based work order requests, self-help, and building manager programs....

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Customer Service Supervisor - Salt Lake City, UT

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Train the Customer Service Specialists in all aspects of the Location including customer service, technical support and troubleshooting....

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Center Manager - Salt Lake, UT

CSL Behring

14 Ensure excellent customer service by all staff. Provide a model of good customer service to employees. Communicate openly with customers....

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