Call Center Representative (General Calls) Salary in Sacramento, California

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Average Salary for Call Center Representative (General Calls) in Sacramento, California

The average salary of a(n) Call Center Representative (General Calls) in Sacramento, California is $35,001.

The average hourly rate of a(n) Call Center Representative (General Calls) in Sacramento, California is $16.83.

The average bonus of a(n) Call Center Representative (General Calls) in Sacramento, California is $609.00.

Job Description:

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Passes more complex customer inquiries to higher level Call Center Representatives. Less

Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in... More

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Results for Call Center Representative (General Calls) in Sacramento, California

Call Center Service Representative I, II - Rancho Cordova, CA

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Provide support to Service Representative I’s. High school diploma or general education degree (GED); Assist members with all general inquiries on accounts and...

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Enrollment CSR HNGS - Rancho Cordova, CA

Health Net, Inc.

Three to four years call center experience. Mentors/trains other Enrollment Representatives. One year experience as an Enrollment Representative ll or a Fee...

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Patient Services Representative Dental - Sacramento, CA

Sacramento Native American Health Center, Inc

Directs, refers, and transfers incoming calls appropriately. Calls patients with outstanding balances/payments due as requested by department supervisor....

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Medical Patient Services Representative - Sacramento, CA

Sacramento Native American Health Center, Inc

Directs, refers, and transfers incoming calls appropriately. Calls patients with outstanding balances/payments due as requested by department supervisor....

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Customer Service Representive - West Sacramento, CA

Sunbelt Rentals

Attends and participates in all Profit Center Meetings. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a...

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