Technical Support Engineer Salary in Roseville, California

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Technical Support Engineer in Roseville, California

The average salary of a(n) Technical Support Engineer in Roseville, California is $52,186.

The average hourly rate of a(n) Technical Support Engineer in Roseville, California is $25.09.

The average bonus of a(n) Technical Support Engineer in Roseville, California is $1,357.00.

Job Description:

Provides first- and second-level technical support for users of company products, including current and prospective clients, resellers, and professional product testing organizations. Installs, configures, and fine-tunes the company's product. Reports to the Technical Support Manager. Researches, reproduces, and resolves technical issues reported by customers. Provides detailed documentation of all technical issues within call tracking database. Collaborates with quality assurance and development teams on understanding of issues and steps needed to resolve them. Maintains frequent communication with customers while investigating and resolving issues. Contributes to the product solution's technical knowledge base that is used by customers, partners, and internal employees on a regular basis. Provides feedback to product development and product management teams. Provides pre-sales technical support as needed. Presents company solutions and value proposition to customers and prospects. May assist in the planning and coordination of application debugging, testing, modification, configuration analysis, network analysis, and general troubleshooting of databases and applications. Less

Provides first- and second-level technical support for users of company products, including current and prospective clients, resellers, and professional product testing organizations. Installs, configures, and fine-tunes the company's product. Reports to the Technical Support Manager. Researches, reproduces, and resolves technical... More

How helpful is this page?

Are you a(n) Technical Support Engineer?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Roseville, California

Job Openings by Indeed job search

Results for Technical Support Engineer in Roseville, California

Therapy Support Specialist - Sacramento, CA - Sacramento, CA

Medtronic

This position supports. Field clinical engineers, etc.). Support, troubleshooting, customer service and education within a territory....

View job on Indeed.com

Application Support Engineer II - Data Analyst - Sacramento, CA

Kratos Defense

Application Support Engineer II. Mentors Level I Application Support Engineers. The Application Support Engineer’s role is to provide application support from a...

View job on Indeed.com

Customer Service Engineer - LA Live - Sacramento, CA

Barco

We are currently seeking a Customer Service Engineer to provide technical support, ensure customer satisfaction and improve processes....

View job on Indeed.com

Sales Support Specialist - Folsom, CA

Sactech

Quoting customer solutions in support of Outside Sales requests. Right now, we’ve got a significant amount of work in the Northern California and you will be...

View job on Indeed.com

Lead Solar Electrical Engineer - Sacramento, CA

Black & Veatch

The position will focus on conceptual and detailed design, procurement specification, design review, construction oversight, and owner’s engineer support....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x