Call Center/Customer Service Trainer Salary in Rockland, Massachusetts

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Call Center/Customer Service Trainer in Rockland, Massachusetts

The average salary of a(n) Call Center/Customer Service Trainer in Rockland, Massachusetts is $53,602.

The average hourly rate of a(n) Call Center/Customer Service Trainer in Rockland, Massachusetts is $25.77.

The average bonus of a(n) Call Center/Customer Service Trainer in Rockland, Massachusetts is $1,072.00.

Job Description:

Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel. Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees. Assists in program development when there are new products and/or services. Confers with management to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations, and technologies. Formulates teaching outline and determines instructional methods. Selects or develops teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works. Tests trainees to measure progress and to evaluate effectiveness of training. Reports individuals’ progress and identifies additional training needs. Less

Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel. Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees.... More

How helpful is this page?

Are you a(n) Call Center/Customer Service Trainer?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Rockland, Massachusetts

View Salaries for Call Center/Customer Service Trainer in Other Cities

Job Openings by Indeed job search

Results for Call Center/Customer Service Trainer in Rockland, Massachusetts

Provider Service Representative - Quincy, MA

STEFANINI

Quality Customer Service. 2-3 years related customer service experience within a high-production call center environment required....

View job on Indeed.com

Service Desk Trainer - Foxborough, MA

ACT Professional Solutions

Service Desk Trainer. A Service Desk Trainer maximizes call center representatives effectiveness by ensuring representatives' have the thorough knowledge of...

View job on Indeed.com

National Operations Director - Roxbury, MA

NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA

MortgageExperience - Five (5+) years in mortgage consumer services operations, such asexperience successfully developing, training, operating and managinghigh...

View job on Indeed.com

Clinical Business Manager – Boston MA - Animas Corporation - Boston, MA

Animas Corporation

Certified insulin pump trainer is required. The CBM will record all calls and required documentation per policy in appropriate database....

View job on Indeed.com

Applications Analyst II - Boston, MA

Tufts Medical Center

Information Services Schedule:. Supports applications that are more complex, more technical, and/or more critical to Medical Center operations....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x