Customer Service Manager Salary in Richardson, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Richardson, Texas

The average salary of a(n) Customer Service Manager in Richardson, Texas is $90,982.

The average hourly rate of a(n) Customer Service Manager in Richardson, Texas is $43.74.

The average bonus of a(n) Customer Service Manager in Richardson, Texas is $6,178.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Richardson, Texas

Job Openings by Indeed job search

Results for Customer Service Manager in Richardson, Texas

Call Center Operations Manager - Irving, TX

Cartus

We are currently seeking an experienced Operations Manager for our customer service center, supporting our affinity clients, in Irving, Texas....

View job on Indeed.com

Wage and Hour Investigator - Dallas, TX

U.S. Department of Labor

This position is located in the Department of Labor, Wage and Hour Division, Dallas, Texas. Requires a valid drivers license....

View job on Indeed.com

Manager-In-Training - US-TX-Plano - Plano, TX

LAMPS PLUS, Inc.

Deliver top-tier customer service to every customer, building loyalty and referrals. Motivated, energetic individual who enjoys working with people and...

View job on Indeed.com

Shift Supervisor - 518 CENTENNIAL BLVD. - Richardson, TX

Braum's Ice Cream and Dairy Stores

Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Maximize store sales through customer satisfaction and food quality....

View job on Indeed.com

Portfolio Manager II Plano TX - Plano, TX

Dell

Secondary team member responsibilities include the management of level 2-3 issue resolution and overall infrastructure management....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x