Manager Customer Service Salary in Raleigh, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Manager Customer Service in Raleigh, North Carolina

The average salary of a(n) Manager Customer Service in Raleigh, North Carolina is $86,517.

The average hourly rate of a(n) Manager Customer Service in Raleigh, North Carolina is $41.59.

The average bonus of a(n) Manager Customer Service in Raleigh, North Carolina is $5,875.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Manager Customer Service?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Raleigh, North Carolina

Job Openings by Indeed job search

Results for Manager Customer Service in Raleigh, North Carolina

Customer Relationship Manager - Cary, NC

Hill-Rom

Customer Relationship Manager. Mentor Service Managers and Leaders on the Duties and Responsibilities required to progress to a Customer Relationship Manager....

View job on Indeed.com

FT Assistant Customer Service Manager - Raleigh, NC

Food Lion

FT Assistant Customer Service Manager - Food Lion Job Location:. Assist the Customer Service Manager to manage customer service on the Front End to achieve...

View job on Indeed.com

Manager, Customer Service - Cary, NC

Siemens

Five years of customer service experience required. Manage a team of Customer Care Coordinators to ensure efficient operations in pursuit of exceptional...

View job on Indeed.com

Full Time Customer Service Manager Trainee - Cary, NC

Harris Teeter

Orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training....

View job on Indeed.com

District Manager - Raleigh, NC

b.good

High volume full service GM maybe considered. Must be able to interact with customers on a daily basis....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x